1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy to park next to, comfortable, little extra touches to make the guests feel welcome. The decor is like staying at a nanna’s house (in a comforting , lovely way).
Negative section of review
We didn’t get to fully enjoy our time due 100% to a mix up on our part.
Positive section of review
The location is fantastic, 15mn walk from station, 2mn from cathedral, next to pedestrian High Street, park and river. Could not be better!
Negative section of review
The exterior of the hotel is a bit sad, although didn't impact negativity on our stay
Positive section of review
Beautiful place for a family stay, very friendly and helpful owner, house very clean. Great location, highly recommended!
Positive section of review
Read the negative reviews before booking! Don't be fooled by the photographs and good ratings!!!
Negative section of review
+ £146 Damage deposit to pay in cash on arrival + 1 bathroom shared between 8 guests (no public toilets close by) + Bathroom door lock is broken (a man walked in on me having a shower, I kept screaming at him to get out) + No toilet roll for the whole duration (no staff, just a number to call and the man didn't help) + Dirty towels (someone left their belongs and it looked like the room wasn't cleaned) + Desk is hanging off the wall (just don't move the fan or it will fall off) + Cheap asda hand sanitizer and shower gel (expected more for an expensive room) + Skylight windows are cracked, don't open, and blinds are broken + No sleep (someone in the room next to me was playing loud music untill 4am) + Tv and wifi didn't work + Dirty cups in the kitchen with no cleaning equipment + No mirror or heating in the room I'm just warning you - this is the worst place I've ever stayed at, it ruined my time in London!
Positive section of review
Clean, felt Morden and new, great location, quiet and was perfect for our family holiday.
Negative section of review
Could do with a draining tray for plates, cups and bowls after they are washed up for meal. Could do with a few simple tips on how to get the Tv, fireplace working.
Positive section of review
Very friendly staff And food was excellent
Positive section of review
Very good even stayed another night
Negative section of review
N/a
Positive section of review
100% Hotel Food great Staff great
Positive section of review
Clean and stylish . Lovely food.
Negative section of review
The in room literature said room service was available but all staff seemed confused when I asked for it
Weston-super-Mare, United Kingdom
Positive section of review
Location
Negative section of review
All 3 staff had no smile although they were ok polite. It was like they were sick of their jobs.